Frequently Asked Questions
Everything you need to know about shopping with oglmove.au
How long does shipping take within Australia?
We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, oglmove.au focuses on serving the Australian market to ensure the fastest delivery times, but we are looking to expand globally soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Zip Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.
Are your products covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer warranty against defects to ensure you receive the highest quality goods.